Return Policy
Unworn and unwashed merchandise can be returned within 7 days of your order delivery date. No clearance items, bodysuits or swimwear will be accepted for return.
Iconic Style Shop does NOT offer refunds, however, we will offer a store credit which you can use towards a future purchase. All return requests must be submitted via email to iconicstyleshop@gmail.com. Items sent back to us without first requesting a return will not be accepted. All items must be in original condition.
****Return shipping fee is the responsibility of the customer. We do not provide return shipping labels.****
Returns Process
Once your return request has been submitted via email, it will be in review. After your return is approved you will receive a follow-up email containing instructions for returning. To reiterate, we do not offer refunds and we do not accept returns of items that are not in their original state.
Upon receiving your returned item(s), we will inspect it for defects and/or signs of wear. If we detect that the item has been worn or damaged we reserve the right to deny your return. Discounted items and items purchased on promotion are NOT eligible for return. They are FINAL SALE. If you used a coupon to purchase an item or if the item is on clearance, the item is final sale.
Body suits are FINAL SALE due to the delicate nature of the item.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item(s) are defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Order Not Delivered or Returned to Sender
In the event that your order is returned to us as undelivered there will be a 15% restocking fee deducted from your refund. If we issue a refund it will be minus the restocking fee and shipping cost.
Please ensure that your address is correct when you place your order.
By completing a purchase with us you are agreeing to our full return policy.
If you have any questions, please send an email to iconicstyleshop@gmail.com.